Manual Scan / Validate Tickets

If a QR code has been damaged or is unclear, the staff member can enter in the Barcode Number visible under the QR code to validate the ticket.

• Select “Manual Entry”
• Enter in the nine (9) digit Barcode number with no spaces, circled in Blue below
• Select “Scan ticket”
• A Green screen will appear if the ticket is Valid
• A Red screen will appear if the ticket is Invalid
• To scan the next ticket, tap anywhere on the screen to reset the camera.